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Product guide

EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying

EUREKA NER E20 Plus is a robot vacuum and mop with a bagless self-emptying station and listed 8000Pa suction. Its LiDAR navigation, obstacle avoidance and mop-lift claims may suit mixed hard-floor and carpet homes, though customer feedback is mixed on mapping and reliability.

At a glance

  • Bagless self-emptying station is claimed to hold collected dust and debris for up to 60 days.
  • Manufacturer lists LiDAR navigation, AI 3D obstacle avoidance and night-vision capability. The listing specifies 2.4G WiFi support.
  • Mop lift, obstacle crossing and an anti hair-tangling brush are among the listed features.
  • The manufacturer describes a 13-cone multi-cyclonic collection system and claims it separates 98% of dust and dirt before they reach the filter.
Price
$298.99Save 55%

Reference price: $665.95

Price checked: 12 Nov 2026

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Often bought together

Pros and cons

Pros

  • Bagless self-emptying design avoids the need for replacement dust bags, according to the listing.
  • The listed surface range spans carpet, hard floor and tile, with mop lift intended to support mixed-floor cleaning.
  • App, voice and button control are identified among the stated control options.

Technical specifications

20 specifications
Identity
BrandEUREKA
ModelNER E20 Plus
ColourE20 Plus Black
Form factorrectangular
Cleaning and navigation
Suction power8000Pa
Cleaning path width29 Centimeters
Recommended surfacesCarpet, Hard Floor, Tile
Filter typeCyclonic
Listed featuresBagless Self-Emptying Station, 8000Pa Suction Power, Multi-Cyclonic Separation, LiDAR Navigation, AI 3D Obstacle Avoidance, Anti Hair-Tangling Brush, Mop Lift, Obstacle Crossing, APP Control, Voice Control
Controls
Control methodApp
Power and battery
Power configurationBattery Powered
Battery typeLithium-Nickel Cobalt Aluminum (NCA)
Voltage230 Volts
Batteries includedYes
Capacity and dimensions
Listed capacity2 Liters
Dimensions (L × W × H)35L x 35W x 9.9H centimetres
Weight9.5 Kilograms
Use
Indoor/outdoor useIndoor
PortableNo
Recommended usescleaning carpets, cleaning hard floors

What to know before buying

Listing details to confirm

Customer feedback reports inconsistent mapping, reliability and value perceptions, plus cases of wheels slipping or getting stuck on rugs and side-brush handling problems. Consider whether your rugs and need for dependable mapping fit these reported concerns.

What’s in the box

Included
  • Side brushes (2)
  • Robot vacuum and mop combo (1)
  • Eco Cyclonic Bagless Station (1)

Who is it for?

A good fit for

  • Homes with a mix of carpet, hard flooring and tile looking for an automated vacuum-and-mop combination.
  • Buyers who prefer a bagless self-emptying station and app-based operation.
  • Households concerned about hair tangles who want an anti-tangle brush design.

Less suited to

  • Buyers who need consistently reliable mapping or cannot accommodate occasional rug-related navigation issues, based on the mixed customer feedback.
  • Buyers looking for a lightweight portable cleaner. The listing states that it is not portable and gives a weight of 9.5 Kilograms.
EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying · photo 2
Additional product photo 2

Customer reviews on Amazon

3.8 / 5 · 120 ratings
  • 5 stars55%55%
  • 4 stars16%16%
  • 3 stars6%6%
  • 2 stars3%3%
  • 1 star20%20%

Customer feedback praises cleaning performance, including reported pickup of dust and larger debris across carpet and hard floors. Reports are mixed on reliability, value and mapping, with some describing mapping confusion, wheels slipping or getting stuck on rugs, and a side-brush handling issue. For buyers relying on the listed LiDAR navigation and obstacle avoidance, those mapping reports matter, while rug issues may be more relevant in homes with loose or challenging rugs. The overall rating distribution is mixed rather than uniformly positive, so customer reports do not establish consistent performance.

Positive themes

  • Some customers describe effective cleaning on both carpet and hard floors.

Negative themes

  • Customers report cases of wheels slipping or getting stuck on rugs, and a side brush spinning out of control.

Mixed feedback

  • Reliability, mapping and value receive mixed customer feedback.

Frequently asked questions

Does the EUREKA NER E20 Plus include a self-emptying station?

The explicit contents list includes one Eco Cyclonic Bagless Station. The listing describes the system as bagless and self-emptying.

What surfaces is this robot vacuum recommended for?

The listed recommendation is carpet, hard floor and tile. Customer feedback includes reports of wheels slipping or getting stuck on rugs, so rug performance may vary.

Does it support Wi-Fi?

The listing says the obstacle-avoidance feature supports 2.4G WiFi. This is a Wi-Fi band, not cellular 5G.

What do customers say about mapping and reliability?

Feedback is mixed. Some customers report good cleaning, while others describe mapping confusion and reliability concerns. These reports are worth weighing if dependable room mapping is central to your purchase.

EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying · photo 3
Additional product photo 3

Alternative options

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