# EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying

EUREKA NER E20 Plus is a robot vacuum and mop with a bagless self-emptying station and listed 8000Pa suction. Its LiDAR navigation, obstacle avoidance and mop-lift claims may suit mixed hard-floor and carpet homes, though customer feedback is mixed on mapping and reliability.

- [Original product page](https://aussiedealscout.com/product/eureka-ner-e20-plus-robot-vacuum-mop)
- [View offer](https://aussiedealscout.com/visit/eureka-ner-e20-plus-robot-vacuum-mop)
- Market: AU
- Language: en-AU
- Currency: AUD
- Brand: EUREKA
- Model: NER E20 Plus
- Category: Home & Kitchen > Vacuum Cleaners & Floor Care > Robot Vacuums
- Price: 298.99 AUD
- Previous price: 665.95 AUD
- Discount: 55%
- Price checked: 2026-11-12T20:23:12.714Z
- Rating: 3.8 / 5
- Reviews: 120

Prices and deal status are the latest recorded data, not a guarantee of availability. Confirm the price and availability with the store.

## At a glance

- Bagless self-emptying station is claimed to hold collected dust and debris for up to 60 days.
- Manufacturer lists LiDAR navigation, AI 3D obstacle avoidance and night-vision capability. The listing specifies 2.4G WiFi support.
- Mop lift, obstacle crossing and an anti hair-tangling brush are among the listed features.
- The manufacturer describes a 13-cone multi-cyclonic collection system and claims it separates 98% of dust and dirt before they reach the filter.

## Pros

- Bagless self-emptying design avoids the need for replacement dust bags, according to the listing.
- The listed surface range spans carpet, hard floor and tile, with mop lift intended to support mixed-floor cleaning.
- App, voice and button control are identified among the stated control options.

## Specifications

### Identity
- Brand: EUREKA
- Model: NER E20 Plus
- Colour: E20 Plus Black
- Form factor: rectangular
### Cleaning and navigation
- Suction power: 8000Pa
- Cleaning path width: 29 Centimeters
- Recommended surfaces: Carpet, Hard Floor, Tile
- Filter type: Cyclonic
- Listed features: Bagless Self-Emptying Station, 8000Pa Suction Power, Multi-Cyclonic Separation, LiDAR Navigation, AI 3D Obstacle Avoidance, Anti Hair-Tangling Brush, Mop Lift, Obstacle Crossing, APP Control, Voice Control
### Controls
- Control method: App
### Power and battery
- Power configuration: Battery Powered
- Battery type: Lithium-Nickel Cobalt Aluminum \(NCA\)
- Voltage: 230 Volts
- Batteries included: Yes
### Capacity and dimensions
- Listed capacity: 2 Liters
- Dimensions (L × W × H): 35L x 35W x 9.9H centimetres
- Weight: 9.5 Kilograms
### Use
- Indoor/outdoor use: Indoor
- Portable: No
- Recommended uses: cleaning carpets, cleaning hard floors

## Before you buy

- Customer feedback reports inconsistent mapping, reliability and value perceptions, plus cases of wheels slipping or getting stuck on rugs and side-brush handling problems. Consider whether your rugs and need for dependable mapping fit these reported concerns.

## In the box

- Side brushes \(2\) (Included)
- Robot vacuum and mop combo \(1\) (Included)
- Eco Cyclonic Bagless Station \(1\) (Included)

## A good fit for

- Homes with a mix of carpet, hard flooring and tile looking for an automated vacuum-and-mop combination.
- Buyers who prefer a bagless self-emptying station and app-based operation.
- Households concerned about hair tangles who want an anti-tangle brush design.

## Less suited to

- Buyers who need consistently reliable mapping or cannot accommodate occasional rug-related navigation issues, based on the mixed customer feedback.
- Buyers looking for a lightweight portable cleaner. The listing states that it is not portable and gives a weight of 9.5 Kilograms.

## Customer feedback

Customer feedback praises cleaning performance, including reported pickup of dust and larger debris across carpet and hard floors. Reports are mixed on reliability, value and mapping, with some describing mapping confusion, wheels slipping or getting stuck on rugs, and a side-brush handling issue. For buyers relying on the listed LiDAR navigation and obstacle avoidance, those mapping reports matter, while rug issues may be more relevant in homes with loose or challenging rugs. The overall rating distribution is mixed rather than uniformly positive, so customer reports do not establish consistent performance.
- Positive themes: Some customers describe effective cleaning on both carpet and hard floors.
- Negative themes: Customers report cases of wheels slipping or getting stuck on rugs, and a side brush spinning out of control.
- Mixed feedback: Reliability, mapping and value receive mixed customer feedback.

## Frequently asked questions

### Does the EUREKA NER E20 Plus include a self-emptying station?
The explicit contents list includes one Eco Cyclonic Bagless Station. The listing describes the system as bagless and self-emptying.
### What surfaces is this robot vacuum recommended for?
The listed recommendation is carpet, hard floor and tile. Customer feedback includes reports of wheels slipping or getting stuck on rugs, so rug performance may vary.
### Does it support Wi-Fi?
The listing says the obstacle-avoidance feature supports 2.4G WiFi. This is a Wi-Fi band, not cellular 5G.
### What do customers say about mapping and reliability?
Feedback is mixed. Some customers report good cleaning, while others describe mapping confusion and reliability concerns. These reports are worth weighing if dependable room mapping is central to your purchase.

## Alternative options

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## Add-ons

- [EUREKA Robot Vacuum and Mop, Bagless Self-Emptying, 8000Pa, E20 Plus Black \| Anti Hair-Tangling Brush, AI 3D Obstacle Avoidan](https://aussiedealscout.com/visit/eureka-ner-e20-plus-robot-vacuum-mop)

## Images

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 1](https://aussiedealscout.com/i/m_ZNwrUz6hLc8z0FPOXjLb9MPYDIYeWvHtURJCik0wyR9rI4NNPBBDkWbXv3N3LwUrG1XZfkSgSr6QNl3RxX5Oz8phW2sXW38-1GfgD6kzalDWpWd29zmMZH.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 2](https://aussiedealscout.com/i/7TldIoEdrWOqlRvhD4yNaYnZwU2t1R7fTm1NiA4KV9_RDC1Qh8ALNbQSsPuV-8RK7PHacYd53FXn8fpoF-nrPnbnPulsvnsH8lAhaLe6AZdpedtIphRVGTsM.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 3](https://aussiedealscout.com/i/6wtOS7YWmioGsIJINA5OscjZ_GmtVAH72OEn0ujWDXyqtBPJoZJUw6fr6VQ6RVk9ySP-19vz5LqbvD01ToYUofliKGvwY6nwp89tF6CrFKiPe6GIHcvXVxzm.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 4](https://aussiedealscout.com/i/xtxbCb9TkFWX6n7WrUeuedc2tSU1bknLdAJViqy9FK29ntGqDKeDW20pGT0FlyC1fISobYsGUVAc6c4z56f0W890uozFlkdHBsbBzjMFJUzQKn6R2M8rR_KN.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 5](https://aussiedealscout.com/i/Y0vaogI_HDemBiQykRpuav_-BmbyYmLGVVpSH90JD0RInu-UI5KgXadDdcMn5OgtT93Z6w2QVHYUaIXaWekMI_IKorHKb-kRrhRT65_8-p39pcrbI0RuzIFq.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 6](https://aussiedealscout.com/i/cmDx6LdRDeKgUvPioXOrZZ8mzWADRlJ28zd2lqLhoESvTMEl6W0HgE97H1H8Jfk5h28JmfLp-7W728KAnQBYU3vPk5tO6l_zk2JwHJ-4qIcunXWx7Hw7vqBn.jpg)

![EUREKA NER E20 Plus Robot Vacuum and Mop, 8000Pa, Bagless Self-Emptying — 7](https://aussiedealscout.com/i/GIwLNoym7IQsB68tB2ooj4MSEi-dwXKHPFNtu-ISImQVI1t7dipcOKvFQwgy5VHKgdO8Srf4J0LgncbGC_cMMnZ43wJN8W1IkRbOYd_G95NMUEH5xXgix7AQ.jpg)