1 / 7Philips Sonicare DiamondClean 9400 HX9917/89 Electric Toothbrush
Philips Sonicare DiamondClean 9400 HX9917/89 is an app-connected electric toothbrush listing four cleaning programs, three intensity levels and a pressure sensor. Customer feedback is positive about cleaning and design but mixed on battery life and value, with durability concerns also reported.
At a glance
- The listing specifies four cleaning programs and three intensity levels for adjusting the brushing routine.
- A pressure sensor is listed, alongside app connectivity and intelligent brush-head detection in the title.
- The manufacturer claims 62,000 movements and up to 20 times more plaque removal than a manual toothbrush. Its stated comparison is against a manual toothbrush.
- A personalised progress report is described as an app feature.
Reference price: $318.83
Price checked: 13 Nov 2026
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Pros and cons
Pros
- Four programs and three intensity levels give users options to tailor their brushing routine.
- A pressure sensor and brush-head detection are listed, while the app is described as providing a personalised progress report.
- Customer feedback reports positive impressions of cleaning, including between teeth, and the design.
Cons
- Customer feedback includes reports of the toothbrush breaking within the first six months, so buyers prioritising durability should weigh this concern.
- Customer views on battery life and value are mixed.
Technical specifications
14 specifications| Brand | Philips |
|---|---|
| Model | Philips Sonicare Diamondclean 9400 Electric Toothbrush with App Hx 9917 Networked Cleaning |
| Intended age | Adult |
| Colour | Black |
| Cleaning programs | 4 |
| Head shape | Oval |
| Movement | Vibrate |
| Power configuration | Corded Electric |
|---|---|
| Special feature | Pressure Sensor |
| Firmness description | Hard |
| Brush-head bristle material | Nylon |
| Handle material | Plastic |
| Dimensions listed | 11 x 17 x 25 centimetres |
|---|---|
| Weight listed | 1.03 Kilograms |
What to know before buying
Listing details to confirm
The title identifies this as a DiamondClean 9400, while the stated box contents name a DiamondClean 9000. The listing also calls the charging accessory a “charging glass” and gives its last item as “UBS”. Confirm the selected listing and exact kit before buying.
What’s in the box
- DiamondClean 9000 toothbrushCheck selected pack
- A3 premium all-in-one brush headCheck selected pack
- G3 premium gum care brush headCheck selected pack
- Charging glassCheck selected pack
- UBSCheck selected pack
Check which accessories are included in your selected pack before buying.
Who is it for?
A good fit for
- Adults seeking an electric toothbrush with multiple cleaning programs and intensity levels.
- Buyers interested in pressure sensing, brush-head detection and app-based progress reporting.
Less suited to
- Buyers who need confirmed battery-runtime details, as none are provided here.
- Buyers who want an unambiguous model and package specification without checking the listed 9400-versus-9000 discrepancy.

Customer reviews on Amazon
- 5 stars
66% 66% - 4 stars
11% 11% - 3 stars
5% 5% - 2 stars
4% 4% - 1 star
14% 14%
Customer feedback describes good cleaning, including in interdental spaces, and a positive-looking design. Battery-life experiences vary, value opinions are mixed, and durability concerns include reports of breakage within the first six months. These are customer impressions rather than verified product outcomes. The listing specifies multiple cleaning modes and an app, but gives no battery-runtime information to resolve the varied battery feedback.
Positive themes
- Customers report effective cleaning, including between teeth.
- Customers describe the design positively.
Negative themes
- Some customers report the toothbrush broke within the first six months.
Mixed feedback
- Battery-life experiences differ, with some reporting long life and others saying it falls short of expectations.
- Value opinions vary, with some considering it worthwhile and others finding it pricey.
Frequently asked questions
How many cleaning programs and intensity levels are listed?
The listing gives four cleaning programs and three intensity levels.
Does the toothbrush include an app?
The title describes it as having an app, and the feature text mentions a personalised progress report. The listing does not provide further app requirements or compatibility details.
What is included in the package?
The stated contents list a DiamondClean 9000, two brush heads, a charging glass and “UBS”. This conflicts with the DiamondClean 9400 title, so confirm the exact kit for the selected listing.

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